Seymour House and Lock Road Surgeries

154 Sheen Road, Richmond, Surrey, TW9 1UU and 55a Lock Road Ham TW10 7LJ

Current time is 05:09 - Sorry, we're closed


Telephone: Seymour House Surgery Richmond 0208 940 2802/ 0208 940 3228 Lock Road 0208 940 1400/940 8922

Fax: Seymour House 0208 332 7877 Lock Road 0208 332 7797

Out of Hours: 111

Your Responsibilities

  • By leading a healthy lifestyle and therefore minimising health risks, you will be helping not only yourself but also your doctor.
  • Please try to attend appointments on time. If you have to change or cancel an appointment, tell the practice as soon as possible.
  • Please be patient if your appointment is delayed. Delays are often caused by patients needing emergency attention.
  • Requests for repeat prescriptions should be made to reception, in plenty of time to avoid unnecessary delay in treatment.
  • Prepare for your doctor, talk to him and give him as much information as possible. It might help to make a note of symptoms before the consultations so you don’t forget anything.
  • Whilst privacy is at all times respected, reception staff may need further details about a visit or appointment to help doctors assess the degree of urgency.
  • Be sure to notify your doctor promptly of any change of address or family details such as marriage.
  • Home visits should be regarded as a service for the genuinely housebound or seriously ill. Requests for home visits should be made before 11.00am wherever possible.
  • If you are in any doubt about the seriousness of an illness, or whether you or a member of your family need a home visit, telephone your doctor for advice.
  • Similarly night visits should be requested only when felt to be absolutely necessary.
  • Usually the “on-call” doctor has to be on duty again the next day.
  • Patients should respect the need for doctors to have enough rest to be fit and alert for the following day’s work.

Opening Times

  • Monday
    08:30 until 18:30
  • Tuesday
    08:30 until 18:30
  • Wednesday
    08:30 until 18:30
  • Thursday
    08:30 until 18:30
  • Friday
    08:30 until 18:30
  • Saturday
  • Sunday